This project (2020-1-SE01-KA203-077872) has been funded with support from the European Commission. This web site reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

Business Support & Lean Solutions

Organization
Crystal Lean Solutions
Position in the company
Maria Ryan, Managing Director
Economical or Societal Sector
Business Support & Lean Solutions
Country
Ireland
Report
Crystal Lean Solutions guides businesses through process based approach to deliver results, on time every time. We specialise in delivering unique and tailored Lean Training, Coaching, Mentoring and Consultancy at both a strategic and tactical level within your organisation.
• Futureproof your business (through innovative thinking)
• Develop Lean Change Agents (for successful lean transformation)
• Achieve Business Results quicker (through Lean Project Management)
• Enhance your peoples’ capabilities
• Recognition for your peoples’ abilities and achievements

Overall CLS addresses a number of different business solutions that cover some of the SDGs but we don’t specifically go into businesses to address these issues. Rather through out overarching business improvement approach we do look at areas such as energy efficiency, materials use and upskilling and education of staff. We have found that sustainability is often achieved naturally through the Lean method, as we break down processes and steps, we have found ways of combining the systematic thinking of business operations to that of sustainable operations. In particular we have found that Sustainability often is reliant on the employees etc. so ensuring training and upskilling of staff is so important to achieve real and effective change.

As part of the Lean Process we continually focus on a number of different and complex solutions. In particular when dealing with Clients it is extremely important to understand the ‘language’ differences that being used. When working with businesses, utilising high level language doesn’t work, you have to be able to translate what is required/needed into steps that they can follow along and see the real changes. Looking at a business requires us to be able to break it up into sections, identify what works within each and where improvement is needed. However, all these sections work in conjunction with each other, so being able to see the individual parts as part of the whole, is so important and working within this system process and being able to offer ideas/solutions takes a lot of critical thinking and then translation into actual work processes.

University graduates often have the academic understanding of different topics, but they are missing the knowledge of how to translate what they learnt in university to real world solutions. We are aware of this, so we spend a long time training and mentoring new employees to get them to a level that they can individually meet clients. They have to be open to continue to learn and grow in their field and they are often missing this understanding when they come into a complicated field. There is a big difference from the theoretical understanding of complex systems to actually using these skills in their every day workload. The extraction of information is another important skill, whether you are taking it from people, process or machines and this requires time to build up this knowledge base.

We would like to see future education programmes to have a more holistic overview of what it takes to work within the professional sphere, so more communication and management (project and people management) are required inline with the technical and academic skills.