DOI
doi: 10.1016/j.sbspro.2015.03.371

Summary
The article adopts the framework of complexity theory in order to properly describe the mechanism underlying processes of “innovation”. The question this paper aims to answer is: “Can social networks facilitate innovations to bridge the seemingly insurmountable chasms that separate local solutions from broad system transformation?”. In other words, how complex systems help the diffusion and cross-scaling of innovation? The article presents the strategies adopted in the Public sector to deal with complexity, which focuses on outcomes that are demonstrable and measurable, collaboration, co-ordination, decentralization, self-organization and the establishment of adaptive capacity. It presents these strategies, by showcasing the Romanian healthcare system, seen as a major social innovation attractor in the country.

Relevance for Complex Systems Knowledge
The paper is relevant for Complex Systems Knowledge as it provides new insights on how innovation is produced and cross-scaled. Complexity theory demonstrates that innovation is not just a matter of luck or the exclusive fruit of brilliant men. It is a process encompassing multiple variables and systems, in which small changes can make a difference. In this scenario, Complexity Theory provides a framework to understand how innovation is fostered and produced, providing insights on how to manage it.

Point of Strength
- It provides a wide definition of “social innovation”, fitting perfectly in the complexity systems theory;
- It presents a valuable example on how to manage complexity to foster innovation;
- It presents relevant insights both for Public policy and development studies.